Sustainability Policy

Introduction

True Indonesia is committed to operating responsibly and contributing positively to the environment, society, and economy. This Sustainability Policy guides how we create long-term value while minimizing negative impacts on the planet. It applies to all employees, contractors, business units, and supply chain partners across our operations.

Environmental Responsibility

True Indonesia strives to reduce its environmental footprint by monitoring and lowering greenhouse gas emissions, improving energy efficiency, and using renewable energy whenever possible. We aim to conserve resources through responsible water use, waste reduction, and recycling, while seeking materials and processes that support a circular economy. We are also committed to preventing pollution, complying with Indonesian regulations, and supporting biodiversity and sustainable land use.

Social Responsibility

True Indonesia upholds human rights and fair labor practices by providing safe, inclusive, and equitable workplaces. We prohibit child labor, forced labor, and discrimination, and we ensure fair wages and responsible working conditions. We support employee development through training, skill-building programs, performance growth opportunities, and initiatives that promote health, safety, and well-being. True Indonesia values diversity and aims to create a workplace where all employees feel respected, supported, and empowered.

Third Parties and Sustainable Partnerships

True Indonesia recognizes that our sustainability performance extends beyond our direct operations. We work closely with third-party partners, such as transportation providers, tour operators, accommodations, suppliers, and other service partners, to ensure they align with our environmental, social, and ethical standards. We expect partners to operate responsibly by minimizing emissions, ensuring guest and employee safety, practicing waste reduction, and respecting local communities and ecosystems. True Indonesia prioritizes partnerships with businesses that demonstrate transparent, ethical, and sustainable practices, and we actively encourage suppliers to improve their sustainability performance over time.

Ethical Governance

We conduct our business ethically and transparently, with strong internal controls to prevent corruption and ensure compliance with laws and regulations. True Indonesia promotes responsible sourcing and expects all suppliers and subcontractors to follow the same environmental, social, and ethical standards that guide our operations. We are committed to integrity, accountability, and fair business practices in all aspects of our work.

Monitoring and Continuous Improvement

True Indonesia evaluates its sustainability performance through measurable goals, regular reviews, and continuous improvements informed by feedback and global best practices. This Sustainability Policy is reviewed annually to ensure alignment with evolving regulations, partner expectations, and industry standards.

Commitment Statement

True Indonesia is fully committed to embedding sustainability into all aspects of our operations, protecting the environment, supporting employees and communities, and promoting shared prosperity for future generations.

Please refer here to access the full complete sustainability policy.

Contact our Sustainability Coordinator at zefanya.tirza@trueindonesia.com.